Shark Steam Mop Keeps Turning Off [5 Causes and Fixes]

Today, we’re diving into a common frustration that many of us have faced while using a shark steam mop, the issue of our beloved Shark steam mop mysteriously turning off!

You know the feeling, when you’re all geared up for a deep-cleaning session, and suddenly, your trusty cleaning companion decides to take an unplanned break.

It’s like having a reliable friend who occasionally decides to disappear at the most inconvenient times, leaving you wondering, “What’s going on, buddy?” Well, fear not! We’ve got you covered with some insights and tips to tackle this steamy situation and get your Shark steam mop back in action!

Let’s explore some potential reasons why this might be happening and, more importantly, how to fix it. Whether it’s a minor hiccup or a technical glitch, we’ll guide you through troubleshooting steps that will have your Shark Steam mop up and running like a pro again.

Let’s get started!

Shark Steam Mop Keeps Turning Off Causes and Fixes

OverheatingAllow the steam mop to cool down before using again; avoid prolonged usage.
Water supply issuesRefill water tank to the appropriate level and ensure proper attachment; clean steam nozzle and water lines to remove blockages.
Power supply problemsCheck power cord for damage and ensure a secure connection; try using a different outlet or power source.
Blockages or clogsClear blockages from the steam nozzle and water lines as per the user manual’s instructions.
Malfunctioning componentsContact customer support for professional assistance or explore repair/replacement options if under warranty.

1. Overheating


One common issue that your shark mop may encounter is unexpected shutdowns during use, which can be attributed to overheating. Steam mops rely on high temperatures to generate steam for effective cleaning, but this can lead to problems if not properly managed.

The internal temperature sensor in the steam mop is a crucial safety feature. Its primary function is to monitor the temperature within the device constantly. When it detects an excessive buildup of heat, the sensor triggers an automatic shutdown to prevent any potential damage or safety hazards.

Several factors can contribute to the steam mop overheating. Extended usage without breaks is one of the primary reasons. While steam mops are designed for rigorous cleaning, using them continuously for long periods can cause the internal temperature to rise, leading to an automatic shutdown.

Using the steam mop on heat-sensitive surfaces, like certain types of hardwood floors or delicate fabrics, can also accelerate overheating.

Another common cause of overheating is a clogged or dirty water tank. Mineral deposits from hard water can accumulate over time and obstruct the tank, leading to inefficient steam production. As a result, the device compensates by drawing more power and generating additional heat, which can cause overheating and shutdown.

The condition of the steam mop’s heating element also plays a significant role. If the heating element becomes faulty or damaged, it may not regulate the temperature correctly, leading to overheating issues.

Overheating Fixes

Let the steam mop cool down for a while before turning it back on. Ensure that you are using the mop according to the manufacturer’s instructions, and avoid using it continuously for an extended period.

2. Water Supply/Tank Issue

Another potential cause for the Shark steam mop turning off unexpectedly is related to water supply issues. The steam mop relies on a steady supply of water to generate steam for effective cleaning.

When there are problems with the water tank, either due to it being empty or not properly attached, the device may automatically shut off as a safety measure to avoid operating without sufficient water.

The steam mop can keep turning off due to an empty water tank. If the water level inside the tank falls below a certain threshold, the steam mop’s internal sensors detect the low water level and trigger an automatic shutdown.

Operating the steam mop without adequate water can damage the heating element and other components, rendering the device ineffective and potentially leading to costly repairs.

Another cause related to the tank is the improper attachment of the water tank. If the tank is not securely fitted to the steam mop, it may not establish a proper connection with the internal components, leading to a disruption in the steam production process.

The steam mop’s safety mechanisms recognize this issue and may shut down the device to avoid any potential leaks or hazards.

Fix: Water Supply/Tank Issue

To avoid water-related shutdowns, users must ensure that the water tank is adequately filled before each cleaning session. Most steam mops come with clear indicators or markings on the water tank, making it easy to monitor the water level.

Regularly checking and refilling the tank as needed will help maintain a continuous supply of steam and prevent unexpected interruptions during cleaning tasks.

To fix the issue related to improper attachment you can reattach by following the Shark user manual. You get a manual with a shark steam mop but if you lost the manual you can find it on the shark clean website.

You just need to go to their official website using the above link and search for your ”shark model number manual” You will get a downloadable pdf.

3. Damaged Power Supply

damaged power supply steam mop

The power cord is the lifeline that connects the Shark steam mop to the electrical outlet, supplying the necessary electricity to power the device and heat the water into steam.

With regular usage, the cord can experience wear and tear due to bending, twisting, or accidental tugs. Additionally, when users wrap the cord around the steam mop for storage, it can cause strain on the internal wiring, leading to connection issues.

A loose connection between the power cord and the steam mop’s internal components can disrupt the power supply. This loose connection may occur at the point where the cord plugs into the mop’s power socket or where the cord connects to the power adapter.

Moreover, if the cord is damaged, such as having exposed wires or frayed insulation, it can create intermittent electrical contact and result in the steam mop shutting down unexpectedly for safety reasons.

Fix: Damaged Power Supply

To fix this issue you can check the power cord for any visible damage, if you found an issue with a power cord you can replace it. and make sure it is securely plugged into a working outlet. Consider checking with different outlets or power sources to see if the problem persists.

4. Blockage and Clogs

blockages or clogs may seem like minor issues, but they can lead to significant disruptions in the normal functioning of the steam mop.

When the steam nozzle or water lines become obstructed, it restricts the flow of steam or water, and the steam mop’s built-in safety mechanisms may come into play, causing an automatic shut-off to prevent any potential damage to the unit.

You might wonder how these blockages or clogs come to be in the first place. Well, over time, mineral deposits and debris can accumulate within the steam mop’s internal components, particularly in areas where water flows or turns into steam.

This is a common problem in regions with hard water, which contains high levels of minerals like calcium and magnesium. As the water is heated and converted into steam, these minerals can solidify and form deposits, gradually narrowing the pathways through which steam or water is supposed to pass.

Fix: Blockage and Clogs

If you suspect blockages, follow the manufacturer’s instructions on how to disassemble the steam mop (if applicable) and remove any clogs from the steam nozzle or water lines. To clean you can use a natural cleaning agent like vinegar, cleaning liquid, or any steam detergent.

5. Malfunctioning components

One of the crucial parts of a steam mop is a thermostat: A thermostat is a crucial safety feature in a steam mop that regulates the temperature of the water to ensure it doesn’t overheat. If the thermostat develops a fault, it can cause the steam mop to shut off unexpectedly.

Another part is the control board: The control board acts as the brain of the steam mop, managing various functions and operations. If the control board experiences a malfunction, it may interpret signals incorrectly or fail to send the appropriate commands to the different components, causing the steam mop to shut down intermittently.

A control board can be affected by various factors like electrical surges, manufacturing defects, or prolonged exposure to moisture.

Another possible cause of the frequent shutdowns could be related to wiring or electrical connectivity problems within the steam mop. Over time, wires can become frayed or damaged due to regular use and movement, leading to interruptions in the electrical flow.

Shark steam mops are equipped with safety features, including an overheating protection mechanism. This mechanism is designed to prevent the device from becoming too hot and potentially causing damage or posing a safety hazard.

If the steam mop operates in an environment with high ambient temperatures or if it is used for an extended period without adequate breaks, the overheating protection may trigger frequent shutdowns to avoid any risks.

Fix: Malfunctioning components

If the issue persists because of steam mop components or even after trying the above steps, there might be an internal malfunction. In such cases, it’s best to contact the manufacturer’s customer support for further assistance. Depending on the warranty status, they might offer repair or replacement options.

You can contact Shark’s support center at 1-855-427-5127 or visit their website at SharkClean customer support for further help.

Frequently Asked Questions (FAQ) – Shark Steam Mop Keep shutting down

Why does my Shark steam mop keep turning off during use?

There are several reasons why your Shark steam mop may turn off unexpectedly. The most common causes include overheating, water supply issues, power supply problems, blockages or clogs, and malfunctioning components.

How do I prevent my Shark steam mop from overheating?

To prevent overheating, avoid using the steam mop continuously for an extended period. Follow the manufacturer’s recommended usage guidelines and allow the unit to cool down if it shuts off due to overheating.

My steam mop’s water tank is full, but it still keeps turning off. What should I do?

Ensure that the water tank is correctly attached to the steam mop. Check for blockages in the steam nozzle and water lines that might be obstructing the flow of water. Clear any clogs as per the user manual’s instructions.

How can I troubleshoot power supply issues with my Shark steam mop?

Start by checking the power cord for any visible damage or fraying. Ensure that the power cord is securely plugged into a working electrical outlet. You may also try using a different outlet or power source to see if the problem persists.

How often should I clean the steam nozzle of my Shark steam mop?

It’s recommended to clean the steam nozzle after each use to prevent the buildup of mineral deposits or other debris. Regular cleaning will help maintain optimal performance.

Can I use tap water in my Shark steam mop?

Using tap water is generally acceptable; however, the quality of tap water can vary depending on your location. If you have hard water, it may lead to mineral deposits and scaling over time. If possible, use distilled or demineralized water to prolong the life of your steam mop.

Also, check other issues related to shark steam mop

Shark Steam Mop Leaking Water

Shark Steam Mop Not Steaming [Reasons & Fixes]

Best Steam Mop For Vinyl Floors

Shark Steam Mop Making Knocking Loud Noise[Fixes]

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *